Returns & Exchanges

At Ninepine, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange any unwashed and unworn items within 30 days of delivery.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand over your package at any authorized drop-off point and keep your tracking receipt until your refund or exchange is processed.